Privacy Policy
1. Information We Collect
We may collect personal information that you provide directly to us and information collected automatically when you use our website.
| Order Information | Name, email address, phone number, billing address, shipping address, product details, order history, and payment confirmation details. |
|---|---|
| Payment Information | Payments are processed through secure third-party payment providers. VXPROZ does not store your full card number. |
| Support Information | Messages, emails, return requests, photos, or other information you send when contacting customer support. |
| Technical Information | IP address, browser type, device type, pages viewed, referring pages, cookie data, and website activity. |
| Marketing Information | Email preferences, ad interactions, abandoned checkout details, and campaign performance data where permitted. |
2. How We Use Information
- To process orders, payments, shipping, returns, refunds, and customer service requests.
- To provide order confirmations, shipping updates, and customer support.
- To improve our website, product pages, customer experience, and advertising performance.
- To help prevent fraud, unauthorized transactions, and misuse of our website.
- To send promotional messages when you have subscribed or where permitted by law.
- To comply with legal, tax, accounting, and business record requirements.
3. Cookies And Tracking
Our website may use cookies and similar technologies to keep the store working, remember preferences, measure performance, improve shopping experience, and support advertising or analytics.
You can manage or disable cookies in your browser settings. Some website features may not work properly if cookies are disabled.
4. Sharing Information
We may share information with trusted service providers only as needed to operate our store and serve customers.
- Shopify and website hosting providers.
- Payment processors and fraud prevention providers.
- Shipping carriers, fulfillment partners, and delivery services.
- Email, customer support, analytics, and advertising platforms.
- Legal, tax, accounting, or compliance professionals when required.
We do not sell customer personal information as a standalone business activity.
5. Advertising And Analytics
We may use advertising and analytics tools to understand customer behavior, measure campaign performance, and show relevant ads. These tools may use cookies or similar technologies according to their own privacy policies.
6. Data Retention
We keep personal information only for as long as necessary for order fulfillment, customer service, legal compliance, fraud prevention, tax records, accounting, and legitimate business needs.
7. Your Privacy Rights
Depending on your location, you may have rights to request access to your personal information, correction, deletion, restriction, portability, or to opt out of certain marketing or tracking activities.
To make a privacy request, contact us at contact@vxproz.com.
8. Email Marketing
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us. Transactional emails related to orders, shipping, refunds, and customer service may still be sent when needed.
9. Security
We use reasonable technical and organizational safeguards to help protect personal information. No online system is completely secure, so we cannot guarantee absolute security.
10. Children
Our website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.
11. International Customers
If you access our website from outside the United States, your information may be processed in the United States or other countries where our service providers operate.
12. Changes To This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
Company: VXPROZ LLC
Email: contact@vxproz.com
Address: 30 N Gould St Ste RS, Sheridan, WY 82801, United States
Phone: +1 312 940 6852